Privacy Policy

Who are we?

“We” are Amanda Arneill Ltd. (but you can call me Amanda!) My website address is: https://amandaarneill.com. I can be reached anytime at amanda@amandaarneill.com

Your privacy is important to us!

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via amanda@amandaarneill.com:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

What personal data we collect and why we collect it

We collect personal information about you when you voluntarily submit information directly to us when you access our website. This can include information you provide to us when you register for an account, fill in a form, correspond with us via the website, email or otherwise, subscribe to our mailing list or other forms of marketing communications, or purchase a product or products through our website.

If you choose not to provide personal information, we may not be able to respond to your request.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, process your payment, send you an email about your purchase, etc.

We may collect and use your personal information for the following purposes:

  • To improve customer service
    The information provided helps us respond to and help our users efficiently and effectively.
  • To improve our website
    We may use feedback provided to improve our products and our website.
  • To process payments
    We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, or provide website or course information
    To send users information they agreed to receive about topics we think will be of interest to them or their course(s).
  • To send periodic emails
    We may use the email address to send you information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you can always email us at amanda@amandaarneill.com and we are happy to help you unsubscribe.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We will not sell or rent your personal data to anyone.

Comments

When visitors leave comments on the Website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms, Blog Freebies or Mailing List Opt-in

From time-to-time you may be prompted to enter your name and email address to receive free content (free online email courses, signing up for the mailing list, receiving a free download from a blog post on our site, etc.). Completing these forms is completely voluntary and you may choose whether or not to participate and therefore disclose this information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, links to products, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Information shared publicly

The information that you share publicly is disclosed publicly.

Public information may also be indexed by search engines or used by third parties.

Please keep all of this in mind when deciding what you would like to share.

Information that we share with others

  • PayPal: We accept payments through PayPal. When processing payments, some user data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
  • Stripe: We accept payments through Stripe. When processing payments, some user data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.
  • WooCommerce: WooCommerce is the WordPress eCommerce platform that we use to process orders. When you are purchasing a product, some data will be passed to WooCommerce, including information required to fulfill your order, such as your name, billing address, shipping address, product(s) purchased, the status of your transaction, your receipt, your username on our site, your email address, your IP address and the PayPal transaction associated with the purchase. Please see the WooCommerce Privacy Policy for more details.
  • Drip/Leadpages: We email customers using Drip and Leadpages (hereinafter collectively, “Drip”). When you purchase a product or products, your name and email address will be added to Drip to be used when we send emails regarding your course and future mailing list emails. You will also be added to our email list if you explicitly give consent while filling out a contact form, or when entering an email address in exchange for free content. Drip saves information such as your email address, name, IP address, timezone, user behaviour (such as page visits and purchase activity) and certain identifying tags (such as “Let’s Start Lettering Student” or “Blog Freebie Opt-In” or “Course Opt-Out”) that help best tailor the appropriate emails that should or should not be sent to you, a list of which emails were sent and the actions that you took on those emails (for example, opened, clicked on a link, etc.). You can unsubscribe to these emails at any time by clicking the “unsubscribe” link found in these emails or by emailing your request to amanda@amandaarneill.com. Please see the Drip Privacy Policy for more details.
  • LearnDashLMS: We use LearnDashLMS to host our online courses. The LearnDash plugin stores a user’s course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable). Also, WordPress stores comments on courses, lessons, topics, assignments, and essays if these features are activated in a particular course. LearnDash does not store the email address (or any personal information) as part of the course progress. They only store the course, lesson, topic and quiz IDs. The LearnDash plugin also stores transaction data when payments are processed through PayPal. When processing payments some data will be passed on to PayPal, including information required to process or support the payment, such as email address, purchase total, and billing information. Please see the LearnDashLMS Privacy Policy for more details.

Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have signed up to receive email communications through us, we retain your email address and name until we receive a request from you to delete this data. You may do so at any time by contacting us at amanda@amandaarneill.com

If you have purchased a product or products through us, we retain your order information until we receive a request from you to delete this data. You may do so at any time by contacting us at amanda@amandaarneill.com

What rights you have over your data

If you have an account on this site, have signed up for email communications or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Affiliate Links

Some blog posts and web pages within this site contain affiliate links.

An affiliate link is used as a mechanism for revenue generation. This revenue is generated by users who click on ads or hyperlinks within this website and then subsequently make a purchase on a third party website.

While the link usage does not increase a visitor’s purchase price, usage of the link may result in a commission that is credited to this website.

We have chosen to recommend products and services that we personally use or have thoroughly researched.

The opinions expressed here are not necessarily the opinions of nor reflect the views of any merchants we are affiliated with or represent via affiliate links.

Acceptance of these terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website.

Your privacy is important to us and we can be contacted anytime at amanda@amandaarneill.com with any concerns you may have.